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Lidia Del Piccolo, PhD, Psychologist, Psychotherapist, is a Full Professor of Clinical Psychology at the Department of Neuroscience, Biomedicine and Movement Sciences, University of Verona, and Chief of the Unit of Clinical Psychology at Verona University Hospital. He is co-editor of the books Remediation in Medical Education: A Midcourse Correction, and Communication Rx: Transforming Healthcare Through Relationship-Centered Communication.

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He has received numerous teaching awards at UCSF, and two of ACH’s national awards, the 2019 Healthcare Communication Teaching Excellence Award, and the 2018 Lynn Payer Award for outstanding contributions to the literature on the theory, practice, and teaching of effective healthcare communication and related skills. He has delivered communication skills curricula for providers at health systems across the country, including Mayo Clinic, Cleveland Clinic, Stanford Health, New York Presbyterian, Advent Health System, and Texas Children’s Hospital. As Senior Faculty Advisor for External Education with the Academy of Communication in Healthcare (ACH), he is recognized internationally for leading workshops in relationship-centered communication, feedback, conflict, and remediation in health professions education. Chou, MD, PhD is Professor of Clinical Medicine at the University of California at San Francisco, and staff physician at the Veterans Affairs Health Care System in San Francisco. Barnato also collects and shares stories from family members regarding their experiences making life support decisions for patients in the ICU at her website + +Ĭalvin L. This focus on implicit cognition motivates the exploration of patient and provider emotion and medical decision making described in chapter 13. Her work increasingly focuses on the interplay between organizational norms, provider-patient communication, and implicit cognition, and how these phenomena produce racial disparities in end-of-life treatment. Her research focuses on understanding the causes and consequences of variation in end-of-life intensive care unit (ICU) and life-sustaining treatment use among seriously ill older adults using an array of scientific methods, including claims data analysis, participant observation and interviewing, high-fidelity simulation experiments, and randomized behavioral trials. She is trained in two medical specialties: general preventive medicine and public health and hospice and palliative medicine. Wennberg Distinguished Professor and Director of The Dartmouth Institute for Health Policy and Clinical Practice at the Geisel School of Medicine at Dartmouth. He is the Past-President of the American Society of Bioethics and Humanities as well as the American Academy of Hospice and Palliative Medicine. He also is working with the UPMC Health System to develop system-wide, integrative palliative services throughout the health system. His current research interests are focused on educational interventions to improve communication in life-limiting illnesses and better understanding how ethical precepts are operationalized in clinical practice. Arnold has published on end-of-life care, hospice and palliative care, doctor-patient communication and ethics education. He is clinically active in palliative care. He is the Director of the Institute for Doctor-Patient Communication and the Medical Director of the UPMC Palliative and Supportive Institute. The chair emphasizes the importance of the doctor-patient relationship, particularly at the end of life. Subsequently he has been on the faculty at the University of Pittsburgh. He completed his medical school training at the University of Missouri-Kansas City and residency at Rhode Island Hospital. Arnold, MD is a Professor in the Division of General Internal Medicine, Department of Medicine at the University of Pittsburgh and in the University of Pittsburgh Center for Bioethics and Health Law.











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